Returns & Exchanges
At Naseem Perfume, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy with your order, we offer a 30-day return policy for items in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and reason for return to receive a Return Authorization code.
- 2.Secure Packaging
Carefully pack the perfume in its original box and shipping carton to ensure the glass bottle and delicate components are protected during transit.
- 3.Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Quality Check and Refund
Once our olfactory experts inspect the returned item to ensure it remains unused, we will process your refund to the original payment method within 5-7 business days.